Privacy Policy

At Shenzhen Acadsoc Limited Co., we believe that knowledge can change peoples lives, and by sharing it, we could provide equal learning opportunities for all and change the world we are living in. Because of that, we hold our mission as to offer everyone in the world the most reliable, affordable and efficient English language learning and teaching platform.

1.PRIVACY NOTICE

The company and its subsidiaries (collectively "Acadsoc," "we," "us," "our") put you, our clients, first. It is one of our fundamental responsibilities as a technology-based service provider to ensure that we protect the information entrusted to us by our clients and our website visitors. This is in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations (IRR) and other issuances by the National Privacy Commission (NPC), as well as globally accepted data privacy standards and regulations. We ensure the employment of proper organizational, physical and technical security measures for the protection of personal information. Furthermore, we adhere to the general principles of transparency, legitimate purpose and accountability accorded by law as well as recognize your rights as our data subjects. In this Privacy Policy, we explain what personal information we process, how we collect, use, share, protect and dispose personal information that we obtain from you in the course of transacting or doing business with us, or as a user of our website. From time to time, we may update our Privacy Policy to reflect current changes in our policy and the law. When we do so, we will notify you by posting it on our website for your information and reference.

2.SCOPE AND CONSENT

This Privacy Policy applies to the personal information that we collect about you for the purposes of offering and providing you with our services, business partnership opportunities, and employment openings. We reserve the right to make changes to this Privacy Policy at any time. We process and collect your personal information only with your express consent. Consent of data subject refers to any freely given, specific, informed indication of will, whereby the data subject agrees to the collection and processing of personal information about and/or relating to him or her. This shall be evidenced by written, electronic or any recorded means.

3.WHY WE COLLECT YOUR PERSONAL INFORMATION

You are transacting with us, and have visited our website either as an existing or prospect client, business partner, job applicant, employee, or independent contractor. We collect and use personal information that is material and relevant to your transaction with us and in fulfillment of the legal or contractual obligation we have with you, if any, in order to offer you even better services and best adapt our business processes to your needs.

4.WHAT PERSONAL INFORMATION WE COLLECT

Personal information is any information from which the identity of an individual can be reasonably and directly ascertained, or when put together with other information would directly and certainly identify an individual, such as name, gender, date of birth, address, telephone/mobile number, email address, proof of identification, etc. It also covers your government issued and kept data such as social security numbers, NBI/police clearance, and tax returns. We primarily collect your identification and contact details, employment details, financial or payment information, identification cards, specimen signatures among other relevant personal information so that we can process your transactions throughout the duration of our relationship with you. When logging on to our website; applying for a job with us; accessing our system and platform; or simply submitting inquiries, we collect personal information that you voluntarily submit. If you connect to Acadsoc using Facebook, or another social media site, we will receive information that you authorize the third-party social media site to share your personal information with us. Any information that we collect from your social media account may depend on the privacy settings you have set with the third-party social media site. When you use Acadsoc’s website, or its system and platform, your device and browser automatically provides information to us so that we are able to track and serve relevant content to you.

5.HOW WE USE YOUR INFORMATION

Manual or automated processing of your personal information within or outside the Philippines is done in utmost confidentiality and strictly in accordance with relevant data privacy laws for the execution of your transaction with us and fulfillment of our legal and contractual obligations with you, if any. Your information may also be processed as part of your employment or independent contractor application, business partnership inquiries and transaction, and other legitimate purposes and regulatory reporting requirements consistent with the business services offered as deemed fit by the company such as but not limited to providing information to governmental authorities (BIR, SSS, PHIC, HDMF, NBI, etc) or private entities (CIBI, etc) in fulfillment of regulatory requirements or contractual arrangements, sharing information for cross-selling of services, profiling/data analytics and background/reference checks, employment verification, audit and bank account confirmation. The company has a legitimate interest in disclosing or transferring your personal information to a third party in the event of any business transfer such as a reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock, whenever applicable. We may share personal information with our subsidiaries, affiliates, partners, and third-party service providers as part of business operations and provision of products and services; and to comply with the requirements of the law and legal process, such as a court order; to comply with a legal obligation; or to prevent imminent harm to public security, safety, or order. When you use our website and electronically communicate with us, depending on your settings, we may use cookies, web beacons, small data text files, or similar technologies to identify your device and record your preferences, with your consent. The completeness and accuracy of your Personal Information help us improve our services. Thus, we encourage you to update your Personal Information from time to time.

6.HOW WE DISCLOSE AND SHARE YOUR INFORMATION

In some instances, we may be required to disclose your personal data to our agents, subsidiaries, affiliates, business partners and other third-party agencies and service providers as part of our regular business operations and for the provision of our services. In the course of doing business, Acadsoc may make your personal information available within or outside the Philippines. This means we might share your information with:
  • Our service providers, contractors, and professional and technical advisers who help us provide our services. This includes partner companies, organizations, or agencies, and their sub-contractors.

  • Our subsidiaries and affiliates with whom you have also signed-up with. We do so only for the improvement of each other’s legitimate business and operations.

  • Other companies to whom you have also given consent for us to share your information with. For example, when you sign-up for products and services offered by other companies, they may request for information from us in order for them to validate your identity; and

  • Governmental authorities and industry associations. We may disclose your information to any Authority (governmental or regulatory authority, self-regulatory body or industry association in various jurisdictions) in connection or adherence (whether voluntary or otherwise) with legal or regulatory requirements.

  • Cross border information sharing. Due to the global nature of the company business, we may transfer your personal information to any of the abovementioned parties who may be located outside the Philippines. In doing so, we ensure that the cross-border transfer is secure and that we are transmitting your personal information to a country which has adequate data privacy standards before agreeing to such cross-border transfer.

In these cases, we ensure that your personal data is disclosed on a confidential basis, through secure channels, and only in compliance with applicable privacy laws and regulations. We will never share, rent, or sell your personal data to third parties outside of Acadsoc, except in special circumstances where you may have given your consent for, and as described in this statement.

7.YOUR RIGHTS AS A DATA SUBJECT

By accepting the Terms and Conditions for the use of Acadsoc services, you agree to the collection, processing, use, and sharing of your Personal Information in accordance with this Privacy Policy that will enable us to provide you with your desired needs and services. As our valued customer, you are afforded the following rights in relation to your personal information under the Data Privacy Act which can be viewed in this link https://www.privacy.gov.ph/know-your-rights/
  • To be informed that your personal information will be collected and how it will be processed,

  • To have reasonable access to your personal information held by the company,

  • To dispute any error in your personal information and have it corrected,

  • To have your personal information erased or blocked from our system if said information is incomplete, outdated, false, unlawfully obtained, used for unauthorized purposes or no longer necessary for the purposes for which they were collected,

  • To object to the processing of your personal information,

  • To obtain your personal information from the company in a portable and usable format,

  • To lodge a complaint before the National Privacy Commission, and

  • To be indemnified for damages sustained due to inaccurate, incomplete, outdated, false, unlawfully obtained, or unauthorized use of your personal information.

8.PROTECTION OF PERSONAL INFORMATION

We respect your privacy. We take paramount care in protecting your Personal Information. As such, we secure and protect your Personal Information with proper safeguards to ensure confidentiality and privacy; prevent loss, theft, or use for unauthorized purposes; and comply with the requirements of the law. As Information Security threats continue to develop and evolve at such a rapid pace, we make reasonable and appropriate security arrangements and measures that use a variety of physical, electronic, and procedural safeguards to protect Personal Information. Acadsoc runs a state of the art IT Department with a dedicated team and personnel that monitors our network and systems to make sure risks to Acadsoc and your Personal Information are properly managed. We regularly review our information collection, storage, and processing practices, including physical security measures, to guard against unauthorized access to our system and unauthorized alteration, disclosure, or destruction of information we hold. We only permit your Personal Information to be collected, processed, used, and shared by our authorized employees, contractors, and subcontractors who hold such Personal Information under strict confidentiality and in accordance with their contractual obligations and who have implemented minimum security features against data leakage, unauthorized access, or disclosure. We restrict access to information to Acadsoc employees, contractors, and subcontractors who need to know such information in order to process it for us, who are subject to strict contractual and technical safeguards, and who are accountable if they fail to meet these obligations. We only give you or your authorized representative access to your Personal Information. We do not provide, sell, or share your Personal Information to anyone unless you have given your express consent. We also do not use nor share your Personal Information with content and/or information providers without your prior request or consent. Personal Information will only be disclosed to third parties in accordance with this Privacy Policy. We keep our records as accurate as possible. If your Personal Information is wrong, we give you ways to update it. Once you have registered as our client, business partner, employee, or independent contractor you may access your account details and correct your Personal Information by contacting us at privacy@acadsoc.ph; or your tutor manager, or HR manager, as may be applicable. We keep your Personal Information in our business, employee, or contractor records, as may be applicable, while you are a client, business partner, employee, or independent contractor, or as long as it is necessary to fulfill the purpose for which it was collected, or while it is needed by us for business, tax, or legal purposes. When disposing of your Personal Information, we take reasonable measures to ensure that it is done properly and is not accessible to the public.

9.CONTACT US

To the extent that the processing of your personal data is based on your consent, you have the right to withdraw such consent at any time by contacting our Data Privacy Officer through the contact details provided below, or by accessing https://www.acadsoc.ph/. Please note that this will not affect the lawfulness of the processing that was carried out before you withdrew your consent or Acadsoc’s right to continue parts of the processing based on other legal bases than your consent. If, however, we have not provided you with another legal basis justifying the processing of your personal data in this privacy statement, we will stop the processing and delete your personal data. In some instances, we may request for supporting documents or proof before we effect any requested changes to your personal data.